Moxie
Support and safety
Use these contacts for account help, privacy requests, billing questions, account deletion, and safety reporting.
If someone is harassing you, impersonating another person, asking for money, sharing abusive content, threatening harm, or appears to be under 18, report the profile or group message in the app and email us with details.
Email a safety reportFor login, profile, community, messaging, or subscription questions, contact support from the email address linked to your Moxie account when possible.
Contact account supportFor access, correction, or other privacy questions, include your account email and a clear description of the request.
Send privacy requestTap the ⋯ menu next to any ad and choose a reason. You can also report an ad you saw recently from Settings → Ads & privacy → Report an ad. Reports are reviewed by our team.
Email us about an adAds appear only on the free plan and never use your profile details, photos, messages, or interests. Manage your choices in Settings → Ads & privacy. On iPhone, control tracking in iOS Settings → Privacy & Security → Tracking. On Android, open Settings → Privacy → Ads to reset or limit ad personalisation.
Read how ads use dataFind your invite code under Profile → Invite friends, or in Settings. When a friend applies your code within 7 days of joining, you both get 7 days of Gold. Rewards arrive after your friend completes their profile, signs in with a verified account, and their account is 24 hours old. You can earn up to 10 invite rewards a year.
Invite reward rulesAccount deletion
Moxie users can request account deletion from the app, from this website, or by email. The web flow sends a confirmation link to the email linked to your account. Clicking the link permanently deletes your account.
Deletion is intended to remove or de-identify your profile, photos, connections, messages, blocks, reports, and other account data tied to your account. Some records may be retained when required for safety, legal, billing, fraud-prevention, backup, or dispute-resolution reasons.
Before you report
If there is immediate danger, contact local emergency services first. Moxie support cannot provide emergency assistance.
For any support request, do not send your password, full payment details, private documents, or content that is not needed for the request. If we need more information, we will ask for the minimum needed to review the issue.